ACCREDITATIONS

We've got the seal of approval from top industry bodies, showing that we're serious about doing things right.

These accreditations are like badges of honour, proving our commitment to top-notch service and professionalism. So when you're with us, you can kick back and relax, knowing your property is in good hands.

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PROUD OF OUR ACCREDITATIONS

As the heartbeat of our block management company, we wear our accreditations like a badge of honour, proudly showcasing our dedication to excellence.

They're more than just certificates on the wall; they're symbols of our relentless pursuit of betterment. We're constantly striving to elevate our services, listening to feedback, fine-tuning our processes, and embracing innovation.

These accreditations affirm our commitment to being at the forefront of our industry, always evolving to meet the ever-changing needs of our clients and communities. So, rest assured, we're not just resting on our laurels; we're on a mission to exceed expectations, every step of the way.

customer-service

customer service excellence

The Customer Service Excellence quality mark aims to make a tangible difference to service users by encouraging organisations to focus on their individual needs and preferences.

For our organisation to be recognised as achieving Customer Service Excellence we were successfully assessed against the criteria of the standard by one of their licensed certification bodies.

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client money protect

Client money protection is a form of insurance that protects the landlord's and tenants’ money held by a letting agent. If the money is misappropriated, lost, or stolen or if the agent goes into administration, landlords and tenants can contact the agent’s client money protection provider to claim compensation.

ico

information comissioner's office

The ICO is the UK’s independent body set up to uphold information rights. Their mission is to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. They do this by overseeing the laws that give you rights about the official information you can see and the personal information that organisations hold about you.

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the property
ombudsman

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service since 1990.

disability-confident

disability confident committed

Disability Confident is creating a movement of change, encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident is a unique opportunity to lead the way in your community, and you might just discover someone your business cannot do without.

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british safety council

British Safety Council is dedicated to making sure no-one is injured or made ill through their work. This section covers who we are and what we stand for, how we work internationally, our people, success stories from organisations we’ve worked with, access to our digital archive and our media centre.

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