block management reimagined
happy rmc directors
Welcome to Habitare - where we put the safety and happiness of our residents first! As a customer-driven block management company, we’re dedicated to providing exceptional service to property owners and leaseholders alike. Our team is passionate about ensuring your property is well-maintained and compliant with all relevant laws and regulations.
We understand that managing and maintaining a property can be both rewarding and demanding. Whether you're a property owner, a leaseholder or an RMC director, navigating the complexities of block property management can be a daunting task. That's where we come in.
At Habitare, we put customer satisfaction at the heart of everything. Your property is more than just a building - it’s your home, livelihood, and sanctuary. That’s why we take pride in maintaining it to the highest standards, promptly and professionally addressing any issues.
Join our community of satisfied customers and experience the difference that comes with a team that genuinely cares. With Habitare, you can trust that your property is in good hands.
We take pride in managing your property with the utmost care and attention to detail, ensuring everything is well-maintained and compliant with regulations.
We are committed to providing exceptional service that meets your unique needs and requirements, from dealing with maintenance issues to managing finances and everything in between.
We believe constant review and improvement are crucial to providing the best possible service to our clients, and we’re always looking for ways to enhance our service and exceed expectations.
“IF THERE’S A PROBLEM I KNOW IT’LL GET SORTED.”
ANOTHER HAPPY TENANT
The staff at Habitare have been very helpful in assisting us through the process of getting EWS1 paperwork to sell our property.
Excellent and prompt service by Joshua and Louise Hennessy.
The best customer service I've experienced in years. They are superstars!
With a passion for block management services and a commitment to excellence, we are your trusted partner in managing, maintaining and maximising the potential of your property. Our expertise, dedication and unwavering focus on client satisfaction sets us apart in the industry.
Our mission is simple: to provide comprehensive block property management solutions that empower property owners and create unparalleled living experiences for residents. With years of experience in the field, our team brings a wealth of knowledge, a customer-centric approach, and a dedication to delivering results.
Explore our website to discover a wide range of block management services tailored to your unique needs. Whether you require expert planned maintenance, in-house accountancy services, or full company secretarial services, we are here to guide you every step of the way.
WHAT WE DO
At Habitare, we go above and beyond to provide our clients with a wide range of services that other block management companies don’t typically offer.
- Inspections by an experienced Property Manager at regular intervals.
- Frequent, scheduled face-to-face meetings and the option for us to host drop-in clinics.
- Planned maintenance programmes over a five or ten-year term.
- Quick response 24/7 out-of-hours service.
- A highly trained in-house accounts team providing total financial transparency.
- Full Company Secretarial service, if required.
As one of the leading block management companies in the UK, our core mission is to simplify block property management and elevate property ownership experiences. With a comprehensive suite of block management services tailored to meet the diverse needs of property owners and RMC directors, we are your dedicated partner for all your block management needs.
Expertise and Experience
Block management companies are seasoned experts in managing communal spaces, shared facilities, and the myriad of issues that can arise in such environments. Their experience helps to navigate complex legal requirements, maintenance needs, and conflict resolution effectively.
Time and Stress Savings
Block property management can be a time-consuming endeavour, especially when dealing with multiple flats or shared spaces. Hiring a professional block management company allows property owners to focus on their core activities while the experts handle the day-to-day tasks, saving both time and stress.
Block management companies in London and Essex often have established relationships with maintenance providers, enabling them to negotiate competitive rates. They also have the expertise to identify cost-saving opportunities in maintenance and repairs, ultimately saving property owners money in the long run.
In shared spaces, conflicts can arise between neighbours or with residents. Block management companies in the UK have experience in mediating and resolving these conflicts, maintaining a peaceful and harmonious living environment.
Compliance and Legal Requirements
Keeping up with ever-changing regulations and legal requirements can be daunting. However, London block management companies for blocks of flats ensure that your property remains compliant with all relevant laws, reducing the risk of legal issues.
Enhancing Property Value
A well-managed property tends to maintain or increase its value over time. Block management companies for blocks of flats focus on maintaining and enhancing the property's condition, which can lead to higher property values and increased rental or resale potential.
WE GOT THIS SWITCHING MADE EASY
Are you feeling unsatisfied with your current Block Management Company? Don’t worry - switching to Habitare is a breeze!
Switching Block Management companies can be daunting, so our mission is to ensure a smooth and stress-free transition. Our team will work closely with you to fully understand your needs and requirements, ensuring everything is seamless and hassle-free.
Our property management services are typically charged based on a fee structure that reflects the scope of services we provide and the specific needs of each development. The exact pricing may vary depending on factors such as property size, location, complexity, and additional services required.
Typically we offer a flat fee structure where a fixed amount is charged on a monthly or annual basis. maintenance coordination, and resident communication.
No, we do not take commissions for insurance or other services. Our focus is on providing unbiased advice and recommendations that are solely based on their suitability and value for our clients. We prioritize transparency and act in the best interest of our clients by ensuring that any services we recommend are free from any potential conflicts of interest. Our goal is to deliver exceptional service and build long-term relationships based on trust and integrity.
Metro Bank. We also hold 'Client Money Protection' insurance to offer further peace of Mind.
It is a form of insurance that protects all the client money held by us as agents. If the money is misappropriate, lost, or stolen, or if the agent goes in to administration, clients can contact the agents client money protection provider to make a claim.
To handle unpaid service charges, we maintain clear communication with residents, send payment reminders, offer payment plans for those facing financial difficulties, and, as a last resort, take legal action. Our goal is to find a fair resolution while ensuring the financial sustainability of the property.
Once a month or as agreed in the management contract.
Email, Portals for Service charges, Trello, Microsoft Teams and telephone calls.
We stay up to date with legal and regulatory requirements through regular training, monitoring industry news, engaging legal professionals, collaborating with industry associations, and maintaining internal policies and procedures. These measures ensure we remain well-informed and compliant with any changes that may impact our services.
We select and monitor contractors carefully, considering their qualifications, track record, and reputation. We negotiate clear contracts, evaluate performance, maintain open communication, and periodically review their work to ensure high-quality service delivery.
With kid gloves. Our goal is always to forge positive relationships with an outgoing agent to ensure a smooth transition. We understand it's not easy handing over site, and are careful not to jeopardise the outcome of the handover, with a bullish approach.
We handle leaseholders who breach their lease through a structured approach involving investigation, communication, mediation, enforcement, and ongoing monitoring. Our goal is to resolve the breach while adhering to legal requirements and maintaining a harmonious living environment.
We handle out-of-hours emergencies through established protocols, a 24/7 emergency contact, quick response times, collaboration with relevant authorities and contractors, effective communication with residents, and thorough documentation. Our priority is the safety and well-being of residents, and we take swift and efficient action to address emergencies and provide necessary support.
IRPM - Institutue of Residential Property Managers, ARMA - Association of Residential Managing Agents. ICO - Information Commissioners Office. TPO - The Property Ombudsman. CSE - Customer Service Excellence. CMP - Client Money Protection